Support

Got a technical question? Need help with the NextRoll API? Send us an email: apihelp@adroll.com.

Please include as much information as possible. A detailed request might include:

  • What you’re trying to achieve (i.e. I want to generate a report of campaign performance)

  • What environment you’re using (i.e. I’m writing a Python script using the requests library)

  • Relevant application logs

  • A capture of the HTTP requests and their responses (including all headers)

  • Sample code that you’re reproduces the issue (plain text attachments are best)

Note

Make sure to not send passwords in your code samples